Returns Policy

Babbazon Returns Policy

At Babbazon, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we offer a hassle-free return policy within 90 days of the purchase date. Please review the following guidelines to initiate a return:

Eligibility Criteria for Returns:

  1. Product Condition: The item must be unused, unworn, and in its original packaging with all tags attached.

  2. Proof of Purchase: A valid proof of purchase, such as a sales receipt or order confirmation, is required for all returns.

Exclusions:

  1. Non-Returnable Items: Certain items, including but not limited to perishable goods, personalized items, and clearance items, are not eligible for return.

  2. Final Sale Items: Items marked as "final sale" cannot be returned or exchanged unless they are defective or damaged upon receipt.

Return Process:

  1. Initiating a Return: To initiate a return, please contact our customer service team within 90 days of the purchase date. You can reach us via email at support@babbazon.com or by phone at [+44 7399 651 836]. Please provide your order number and reason for return when contacting us.

  2. Return Authorization: Upon approval of your return request, we will provide you with a return authorization number (RA#) and instructions on how to return the item(s) to us.

  3. Return Shipping: Customers are responsible for the return shipping costs unless the return is due to an error on our part or a defective/damaged product. We recommend using a trackable shipping method to ensure the safe return of your item(s).

Refund Process:

  1. Inspection: Once we receive your returned item(s), our team will inspect them to ensure they meet the eligibility criteria outlined above.

  2. Refund Issuance: If the returned item(s) meet our return policy requirements, we will process a refund to the original payment method within 5-7 business days. Please note that it may take additional time for the refund to reflect on your account statement, depending on your financial institution.

Contact Us:

If you have any questions or concerns regarding our returns policy, please don't hesitate to contact our customer service team. We're here to assist you every step of the way.

Email: support@babbazon.com